Business Certificate Program – Previous Offerings



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FINANCE

Required Core Module:
Basic Financial Accounting—How to Read a Financial Statement
Offered at the 2013 World Congress, September 2013, Orlando, FL
Quiz Available Online

Elective Module
Financial Management Profitability Tools—Using Cost Accounting to Maximize Your Practice’s Profitability
Offered at the 2013 World Congress, September 2013, Orlando, FL
Quiz Available Online

OPERATIONS

Elective Module:
How to Work with Worker’s Compensation Claims Managers
Currently offered through AOPAverity

SALES AND MARKETING

Required Core Module:
Customer Service Programs—Creating a Culture of Service
Quiz Available Online

Elective Module:
Once Upon a Time: the Value of the Patient Story
Currently offered through AOPAverity

MANAGEMENT

Required Core Module:
Making Sure Your Company is not Violating any State or Federal Laws: How to Implement an O&P Compliance Program for Your Company
Offered at the AOPA 2014 National Assembly, Las Vegas
Quiz Available Online

Elective Modules:
Human Resources: How to Develop a Human Resource Program for Your Company that will Improve Employee Productivity and Loyalty, and Protect Your Company against Costly Employee Related Litigation
Currently offered through AOPAverity

Human Resources: Understanding the Essential Elements of a Performance Appraisal
Thursday, September 8, 2016- 2016 National Assembly
Boston, MA
Currently offered through AOPAverity