Ask an Expert
Have a question? We have an answer!
AOPA is your gateway to O&P-specific information. As an AOPA member, our top-notch staff are here to assist you with your questions.
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Have a question? We’re here to help.
Whether it’s a quick ask or a complex challenge, the AOPA team is ready to support you. Let us know how we can assist—and we’ll be in touch soon.
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Our Experts
Devon Bernard
Devon Bernard has worked for the American Orthotic and Prosthetic Association (AOPA) since 2007 and is currently serving as the Assistant Director of Coding & Reimbursement Services, Education, and Programming.
Mr. Bernard holds a B.A. degree from the University of Florida, is a routine contributor to the O&P Almanac; and conducts several seminars through the year regarding coding, billing, compliance and other Medicare issues.
Joe McTernan
Joe McTernan is currently Director of Health Policy and Advocacy for the American Orthotic and Prosthetic Association (AOPA). He also served as AOPA’s Manager of Reimbursement from 1996 until 1998. From 1998 until 2005, he served as Director of Regulatory Affairs for Hanger Prosthetics and Orthotics in Bethesda, Maryland.
Mr. McTernan holds a B.S. degree in Biology from James Madison University located in Harrisonburg, Virginia. He authors articles for the O&P Almanac and contributes to the AOPA In Advance newsletter, in addition to participating in frequent AOPA seminars regarding coding, billing, compliance and other Medicare issues.
Joe and Devon from AOPA’s “Ask the Expert” panel have been an invaluable resource for Bionic, helping us stay compliant with insurance regulations, coverage policies, and correct coding, among other critical areas. Navigating documentation requirements and varying state regulations across multiple payors can be complex, but the Ask the Expert team consistently offers clear, actionable guidance. Thanks to their support, we’re able to confidently deliver high-quality O&P care to our patients. Their expertise and depth of knowledge are truly exceptional.
Sagar Shetty, BOCO, BOCP, Vice President, Growth & Operational Excellence – Patient Care, Bionic Prosthetics & Orthotics
Latest Updates
Track the latest updates such as Reimbursement Issues, Coding Issues, and Competitive Bidding Information.
Co-OP
Access AOPA’s online reimbursement, coding, and policy resource, the Co-OP. It includes a collection of detailed information with links to supporting documentation for all the important O&P policy issues. It also incorporates a crowdsourcing component, which is vetted by AOPA staff, to garner the vast knowledge and experience of our membership.
Sample Questions
“If the orthotist’s and prosthetist’s note are part of the medical record, are we still required to obtain documentation for the ordering physician?”
“How do I code for a custom fit orthoses, when no custom fitting was required at the time of delivery?”
“I had a Medicare site inspection and now my supplier number is being revoked , what are my options?”
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