As AOPA reported earlier, CGS, the current Jurisdiction C DME MAC contractor, was awarded the Jurisdiction B contract on September 3, 2015. However, National Government Services (NGS), the current Jurisdiction B DME MAC, filed a formal protest causing CMS to halt the transition pending a review of the contract award by the Government Accountability office (GAO). The GAO upheld the contract award and CGS will be the new DME MAC for Jurisdiction B beginning June 27, 2016. NGS will continue to serve as the Jurisdiction B contractor until the June 27 deadline; and any questions about current claims/audits should still be directed and handled by NGS until June 24, 2016.
CGS has created a help desk; to contact the help desk dial 877-363-8895, to answer any questions suppliers may have about the transition or you may visit www.cgsmedicare.com/jb. Questions regarding this issue may be directed to Joe McTernan at firstname.lastname@example.org or Devon Bernard at email@example.com